Last Updated: May 2025
We are Mamboo Entertainment ME FZ LLC, a company incorporated and registered in the United Arab Emirates with company number 1303. Our registered office is located at PO Box 769775, Abu Dhabi, UAE. "Mamboo", "we", "us", or "our" refers to this company throughout this document.
We are a developer and publisher of mobile applications. The services we provide (the "Services") include the website https://ent.mamboo.games/ (the "Site"), mobile game applications (each a "Game", collectively the "Games"), and any related documentation, features, or content. This includes, but is not limited to, all software, code, designs, artwork, images, graphics, logos, music, audio, video, text, trademarks, compilations, screen captures, modifications, derivative works, and other elements incorporated into or forming part of the Games or the Site (together, the "Related Content"). All Services are owned, operated, and managed by us.
You can contact Mamboo Entertainment ME FZ LLC by emailing us at info@mamboogames.com.
As a precondition for you using the Services, you must agree to these Terms of Use (“Agreement”). By using or otherwise accessing the Services, you agree to the Agreement. If you do not agree to the Agreement, you may not use or otherwise access the Services.
Unless otherwise specified by a component of the applicable Service, the Services are free to use or download but may contain features which may allow you to make purchases within the Services.
Please read this Agreement and our Privacy Policy carefully. By using our Services, you agree to be bound by both this Agreement and our Privacy Policy. If you do not agree to them, do not use the Services.
Your relationship with Mamboo is governed exclusively by this Agreement and our Privacy Policy, which are available for download on the Mamboo website.
Please note that application stores and platforms may have their own terms that apply to your relationship with them.
In order to make full use of our Services, you may be required or invited to register for an account.
You acknowledge and agree that all information you provide is true, accurate, and complete. You agree to promptly notify us in writing of any changes to your information.
Your login details are for your personal use only. You must keep them confidential and secure. Sharing your login details with any other person is strictly prohibited.
You must notify us immediately if you suspect or become aware of any unauthorized use of your login details or any breach of security, by emailing us at info@mamboogames.com with details of the suspected unauthorized use or breach.
Without prejudice to any of our rights or remedies, we reserve the right to promptly disable your login credentials and suspend your access to our Services if, in our reasonable opinion, you have breached any provision of this Agreement.
Our Services are intended for individuals who are at least 18 years of age, or the minimum age required by applicable law in their jurisdiction, whichever is higher. By accessing or using our Services, you represent and warrant that you meet this age requirement.
We do not knowingly collect personal data from, or allow registration or use of our Services by, individuals under the applicable minimum age. If you become aware that a minor is using our Services in violation of these Terms of Use, please contact us at info@mamboogames.com so we can take necessary actions to address the issue.
Please note that the availability and use of our Games may also be subject to the terms and age restrictions of the app store or platform through which you access them. In the event of a conflict between these Terms of Use and the terms of such platforms, the platform terms shall prevail to the extent permitted by law.
Subject to the terms of this Agreement, Mamboo grants you a non-transferable, non-exclusive license to (a) use for your personal use, and (b) copy for the purpose of downloading, installing and executing the number of copies for which you are authorized by the download site of each Game on a mobile device that you own or control for your use (the "License").
The rights granted to you under this Agreement are subject to certain restrictions. Unless you have obtained our prior written consent or unless expressly permitted by this Agreement, you must not:
Any future release, update, or other addition to functionality of any Game (including in-app purchases, additional levels, and gameplay enhancements), Site shall be subject to the terms of this Agreement, unless otherwise provided in terms associated with such addition. All copyright and other proprietary notices on any Game content must be retained on any copies.
You are solely responsible for compliance with all applicable laws.
Mamboo reserves the right, at any time, to modify, suspend, or discontinue any Game, or any part of the Services, with or without notice. You agree that Mamboo will not be liable to you or any third party for any such modification, suspension, or discontinuation.
All rights, title, and interest in and to the Games, the Site, and Related Content, excluding your User Content (defined below), are and shall remain the exclusive property of Mamboo and its licensors, where applicable. This includes all associated intellectual property rights, whether registered or unregistered, throughout the world.
The Games and the Site are licensed, not sold, to you, and nothing in this Agreement shall be construed as granting you any ownership rights or any other rights, except as expressly permitted herein. The Mamboo name, logo, and product names are trademarks of Mamboo (or its licensors), and all rights not expressly granted to you under this Agreement are reserved.
The Related Content may only be used as an integral part of the Games and the Site and may not be used independently, separately, or in any manner not authorized by Mamboo.
"User Content" means any and all content that a user uploads, distributes, or otherwise provides via any Game or the Site. You are solely responsible for your User Content. You assume all risks associated with the use of your User Content, including any reliance by others on its accuracy, completeness, or usefulness, as well as any disclosure that makes you or any third party personally identifiable. You hereby represent and warrant that your User Content does not violate the Acceptable Use Policy (defined below). You may not state or imply that your User Content is provided, sponsored, or endorsed by Mamboo. Mamboo is not obligated to back up any User Content, and User Content may be deleted at any time. You are solely responsible for creating backup copies of your User Content if you wish to keep them.
Any content you upload or create on our Games will be considered non-confidential and non-proprietary. You retain all ownership rights in your content. However, by uploading, distributing, or otherwise using your User Content with any Game, you automatically grant and you represent and warrant that you have the right to grant Mamboo an irrevocable, perpetual, non-exclusive, royalty-free, sublicensable, and fully paid worldwide license to:
If you provide Mamboo with any feedback or suggestions (“Feedback”), you hereby assign to Mamboo all rights, title, and interest in and to such Feedback. You agree that Mamboo shall have the right to use the Feedback and any related information in any manner it deems appropriate.
Mamboo will treat any Feedback you provide as non-confidential and non-proprietary. Accordingly, you agree not to submit to Mamboo any information or ideas that you consider confidential or proprietary.
You warrant that you will not use any Game and/or the Site to upload, distribute, or otherwise make available any User Content that:
You are solely responsible for all content you upload, communicate, send, or otherwise make available via the Site, including through https://ent.mamboo.games/. We are under no obligation to store any such content and are not responsible for returning any material submitted by you. You agree to take all necessary precautions to retain your own copies.
By submitting content to our Site, you represent that you have the right to do so and grant us a non-exclusive, royalty-free license to modify, adapt, and use that content as necessary to process your request. You further warrant that you will not use any Game and/or the Site to:
We reserve the right (but have no obligation) to:
Mamboo may license to you certain virtual items or virtual currency for use within the Games, which you may earn or redeem through gameplay (“Virtual Items”). When you obtain such Virtual Items from Mamboo or its authorized designee, you are granted a limited, royalty-free, personal, non-transferable, non-sublicensable, and revocable license to use the Virtual Items within the applicable Game and solely for non-commercial purposes.
You understand and agree that, although you may "earn" Virtual Items in our Games, you do not legally "own" them. The amount of any Virtual Item does not represent a credit balance of real currency or its equivalent. Any "virtual currency" balance displayed in your account does not constitute a real-world balance or reflect any stored value; it merely indicates the scope of your limited license. Neither Mamboo nor any third party has any obligation to exchange Virtual Items for real money or anything of monetary value. Mamboo is not liable for any loss, deletion, or unauthorized access of your Virtual Items, including due to hacking or technical issues.
Virtual Items may also be made available as part of a recurring payment program (“Subscription”) or separately within the Game itself. By clicking the confirmation button or similar mechanism in the Game, you confirm the purchase of a license to use the Virtual Items. Virtual Items are personal to you, non-transferable, and may only be used privately for non-commercial purposes within the specific Game where they were acquired.
Virtual Items purchased in Games available on third-party platforms such as Google Play, Amazon or App Store (the "Platform") are also subject to the Platform's terms of service and user agreement, in addition to these Terms of Use. Please review the Platform's applicable terms and any additional documentation they provide for further information.
ALL SALES OF VIRTUAL ITEMS BY MAMBOO ARE FINAL AND NON-REFUNDABLE TO THE FULLEST EXTENT PERMITTED BY LAW. YOU ACKNOWLEDGE THAT MAMBOO IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR ANY OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN THIS AGREEMENT IS TERMINATED OR YOUR ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE IS VOLUNTARY OR INVOLUNTARY.
If you request the erasure of your personal data as specified in Mamboo's Privacy Policy, you will permanently lose all Virtual Items without the right to a refund, as Mamboo will no longer be able to associate such Virtual Items with you.
Mamboo reserves the right to revise the pricing for Virtual Items at any time and may modify or eliminate Virtual Items with or without notice. You acknowledge and agree that Mamboo has no obligation to maintain or support any Virtual Items and shall not be liable for any modification, suspension, or discontinuation thereof.
Mamboo may offer You subscriptions that are subject to an advance recurring payment. Subscriptions will provide You with access to Virtual Items or additional content within the Game (the "Subscription Content"). Each Subscription will detail the Subscription Content, the Subscription period, and the amount required to be paid (the "Fees") to receive the Subscription Content.
By clicking the available confirmation button in the Game, You confirm the purchase of the offered Subscription and agree to the following Subscription Terms of Use:
The Subscription is offered within a Game played on a Platform. The Subscription is non-transferable and shall only be used by a single user within the Game it was purchased, and can be accessed through Your account in the applicable Platform (the "Account"), by which the purchase was made. Upon purchase of the Subscription program, You will be entitled to the Subscription Content, as detailed in the offered Subscription. Mamboo may, in addition to the Subscription Content, offer one-time or limited-period Virtual Items to certain users, which are excluded from and in addition to Your ongoing Subscription.
The Subscription period may include the following (each, a "Subscription Period" and collectively, the "Term"):
Your Account will be charged for the Subscription Fees by the Platform owner using the payment method specified by You therein. Thus, additional payment terms of the applicable Platform may apply. Please review the applicable Platform's terms for additional information. If You have any questions or other payment related issues, please contact the applicable Platform's customer support directly.
Subscription rates are based on an amount in U.S. Dollars. If You are using a local currency, the actual amount may fluctuate based on currency exchange rates without notice to You.
The Fees are non-refundable, unless otherwise required by applicable law or stated in the applicable Platform's terms. You hereby understand and agree that You will not be entitled to any compensation or refund for any unused Virtual Items.
You are responsible for paying the Fees, including but not limited to providing a valid payment method in Your Account.
Mamboo may, at any time and in its sole discretion, change the Fees and will notify You within a reasonable time in advance of any Fee changes. If you disagree with a change, you should cancel the Subscription.
You may cancel the Subscription at any time directly through Your Account settings. For more information on how to cancel Your Subscription, please contact the applicable Platform's customer support or review their website, or contact Mamboo at info@mamboogames.com.
If you cancel a Subscription, your cancellation will be effective at the end of the then-current Subscription Period. If You cancel Your Subscription more than 24 hours before the expiration of the then-current Subscription Period, the Term of Your Subscription will expire at the end of the then-current Subscription Period. Otherwise, Your Account will be charged for an additional Subscription Period and shall expire at the end of the additional renewed Subscription Period.
With respect to Free Trials, in order to prevent Your Account from being charged, You should cancel Your Subscription at least 24 hours before the end of Your Free Trial. In that case, Your Subscription will be terminated at the end of the Free Trial. If You choose not to cancel Your Subscription within the trial period, Your Account will be automatically charged for the Fees.
For the avoidance of doubt, Mamboo may, at any time and at its sole discretion, cancel the Subscription. Upon such a cancellation, Your Subscription shall survive until its expiry and shall not be renewed.
You agree to defend, indemnify, and hold harmless Mamboo and its affiliates from and against any and all claims, actions, suits, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) brought by third parties arising out of or relating to: (i) your use of any Game or the Site; (ii) your User Content; or (iii) your violation of this Agreement.
Mamboo reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Mamboo, and you agree to cooperate with Mamboo's defense of such claims. You agree not to settle any such matter without the prior written consent of Mamboo. Mamboo will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
IN NO EVENT SHALL MAMBOO (OR ITS AFFILIATES) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT OR MAMBOO'S PRIVACY PRACTICES, ANY GAME, EVEN IF MAMBOO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, ANY GAME ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA RESULTING THEREFROM. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, MAMBOO'S LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT OR MAMBOO'S PRIVACY PRACTICES (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION) WILL AT ALL TIMES BE LIMITED TO THE AMOUNT YOU'VE PAID MAMBOO IN THE PRIOR 12 MONTHS (IF ANY). IN NO EVENT SHALL MAMBOO'S AFFILIATES HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT.
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THESE LIMITATIONS ARE SUBJECT TO JURISDICTIONAL VARIATIONS, AND SOME JURISDICTIONS MAY NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH CASES, THE EXCLUSIONS AND LIMITATIONS SET OUT IN THESE TERMS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
You acknowledge and agree that the availability of the Game depends on the Platform from which you obtained the Game. You acknowledge that this Agreement is between you and Mamboo, not with the Platform. The Platform is not responsible for the Game, its content, maintenance, support services, warranties, or for addressing any claims related to the Game (e.g., product liability, legal compliance, or intellectual property infringement).
You agree to pay all fees (if any) charged by the Platform in connection with the Game. You further agree to comply with, and understand that your license to use the Game is conditioned upon your compliance with, all applicable third-party terms and agreements (e.g., the Platform's terms and policies).
You acknowledge that the Platform (and its subsidiaries) are third-party beneficiaries of this Agreement and may enforce this Agreement against you.
Mamboo may allow certain third-party applications (such as leaderboards or gaming networks) and third-party websites (including through advertisements or other means) to provide content through the Game and/or the Site (“Third-Party Services”). The Game may also facilitate the transmission of content provided by a Third-Party Service between users who have that Third-Party Service installed on their device. When you use such features, Mamboo may share information with the Third-Party Service as described in our Privacy Policy.
Mamboo does not control and is not responsible for any Third-Party Services. These services are provided solely as a convenience to you. Mamboo has no obligation to review or monitor, and does not approve, endorse, or make any representations or warranties regarding Third-Party Services. You access and use all Third-Party Services entirely at your own risk.
When you access a Third-Party Service, the applicable third party's terms and policies apply, including their privacy policies. You should conduct any investigation you believe necessary or appropriate before proceeding with any transaction or interaction related to a Third-Party Service.
A Game may contain User Content provided by other users. Mamboo does not control and is not responsible for such User Content. Mamboo has no obligation to review or monitor, and does not approve, endorse, or make any representations or warranties regarding any User Content. You access and use all User Content, and interact with other users, at your own risk.
Your interactions with other users are solely between you and those users, and Mamboo is under no obligation to become involved in any such interactions. You agree that Mamboo will not be liable for any loss or damage arising from or related to any such interactions.
You hereby irrevocably and unconditionally release and forever discharge Mamboo (and its affiliates) from any and all claims, demands, and causes of action, whether known or unknown, relating to any interactions with, or acts or omissions of, any Third-Party Service or other Games users. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
THE SERVICES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAMBOO DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU. MAMBOO FURTHER DOES NOT REPRESENT OR WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, ACCESSIBLE, FUNCTIONAL, UNINTERRUPTED, SECURE, ACCURATE, COMPLETE AND ERROR-FREE.
From time to time, we may automatically update our Services to improve performance, enhance functionality, adapt to changes in the operating system, or address security issues.
With respect to Games, if you choose not to install such updates, or if you opt out of automatic updates, you may not be able to continue using the Games.
However, changes to our Games will not affect their compatibility with the versions of the operating system specified on the application store from which you downloaded the Game.
We may terminate your access to and use of the Services, at our sole discretion, at any time and without prior notice, if we reasonably believe that you have violated or breached any of these terms. In the event of such termination, you will lose all access to your account and any content associated with it. As stated above, Mamboo will not issue any refund for Virtual Items acquired in the Games.
Upon termination, discontinuation, or cancellation of the Services or your account, all provisions of this Agreement that by their nature are intended to survive will remain in effect, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.
These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any dispute, controversy, or claim arising out of or in connection with these Terms of Use, including any question regarding its existence, validity, interpretation, breach, or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Dubai International Arbitration Centre (DIAC), which Rules are deemed to be incorporated by reference into this clause.
The number of arbitrators shall be one. The seat (legal place) of arbitration shall be the Dubai International Financial Centre (DIFC). The language of the arbitration shall be English.
Before commencing arbitration, the parties shall make good faith efforts to resolve the dispute amicably through informal negotiations for a period of thirty (30) days following written notice of the dispute.
Judgment on the arbitral award rendered by the arbitrator may be entered in any court of competent jurisdiction.
Nothing in this clause shall preclude either party from seeking interim or injunctive relief from any competent court, including the courts of the DIFC, where such relief is necessary to protect its rights pending the outcome of the arbitration.
Your use of all materials and information sent through or in connection with the Services is subject to our Privacy Policy.
Our Privacy Policy describes how we collect, use, disclose, share, and otherwise process your personal information when providing the Services to you, as well as your rights and choices concerning your information. When you use the Services, you acknowledge that the Privacy Policy applies. If you do not want us to collect, use, disclose, share, and otherwise process your information in the ways described in our Privacy Policy, you must not use the Services.
Under California Civil Code Section 1789.3, California users of an electronic commercial service receive the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by telephone at +1(800) 952-5210.
These Agreement constitute the entire and exclusive understanding and agreement between us and you regarding the Services, and these Agreement supersede and replace any and all prior oral or written understandings or agreements between us and you regarding the Services. If for any reason a court of competent jurisdiction finds any provision of these Agreement invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Agreement will remain in full force and effect.
You may not assign or transfer these Agreement, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Agreement, without such consent, will be null. We may freely assign or transfer these Agreement without restriction. Subject to the foregoing, these Agreement will bind and inure to the benefit of the parties, their successors and permitted assigns.
Any notices or other communications provided by us under these Agreement, including those regarding modifications to these Agreement, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
Our failure to enforce any right or provision of these Agreement will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our duly authorized representative. Except as expressly set forth in these Agreement, the exercise by either party of any of its remedies under these Agreement will be without prejudice to its other remedies under these Agreement or otherwise.
If you have any questions, complaints, or claims, you may contact us at info@mamboogames.com.